Please do NOT include "Bitcoin", "Crypto" or "BTC" in your payment description or your deposit will not be credited. If you do not know your Customer ID, please contact your broker or email us at [email protected] Standard international wire transfer times apply; please allow 2-3 business days. Please only send funds from a bank account held in the same name as your account held at Caleb & Brown. For example, if you hold a personal Caleb & Brown account under the name John Smith, please fund the account from personal bank account registered under John Smith. Or, if you hold a business C&B account under Smith Industries, please fund the account from a bank account registered under Smith Industries. The name of the bank account funds are originating from must match your Caleb & Brown account name.